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In addition to providing a cost effective, easy to use call recording solution, NICE Perform eXpress offers small to medium call centers and branches the following value added enterprise-grade capabilities:
- Single box on a standard commercial server, all-in-one solution
- Support for TDM, VoIP and hybrid telephony environments
- Open, non-proprietary architecture
- Centralized configuration, storage and monitoring
- Rapid deployment and installation
- Fully integrated with NICE Perform enabling hub & spoke architecture
- Highly secured data encryption
- Full virtualization support for VMware™
- Ease of use, intuitive web-based applications enabling call recording, archiving and playback
- Support for the following languages:
- English
- French
- Japanese
- German
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